We understand that plans can change. As all bookings involve preparation, sourcing, and scheduling, the following policy applies:

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Client Cancellations

• More than 14 days before the event
  Deposit retained, no further charges
• 7–14 days before the event
  50% of total booking fee payable
• Less than 7 days before the event
  100% of total booking fee payable

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Refunds

• Deposits are non-refundable
• Refunds are not issued for:
  • Reduction in guest numbers after confirmation
  • Late cancellations
  • Unused services on the day

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Cancellation by Kimberley’s Cuisine

In the unlikely event Kimberley’s Cuisine must cancel due to circumstances beyond control (such as illness or emergency):

• A full refund will be issued, or
• An alternative date will be offered where possible

Liability is limited to the total amount paid.

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Force Majeure

Kimberley’s Cuisine is not liable for failure to perform services due to events outside reasonable control, including but not limited to:

• Severe weather
• Venue issues
• Government restrictions
• Utility failures

By confirming a booking, you agree to these terms.